This paper provides a high-level overview of the Enhanced Telecom Operations Map (eTOM) Business Process Framework. eTOM is part of the. Telecommunications management network. Enhanced Telecom Operations Map (eTOM) –. The business process framework. ITU-T Recommendation M The Business Process Framework (eTOM) is a critical component of Frameworx, the TM Forum’s blueprint for enabling successful business transformation.

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The map also indicates the interaction between processes. The graphic representation of a Business Process Framework eTOM model frameworkk of rows and columns, the intersections of which denote specific business processes.

JanuaryDubai. There have been many versions of eTOM. Not sure if your company is a member? Handbook of Network and System Administration. Online Training Courses now available at the click of a button.

GB921 Business Process Framework (eTOM) R17.0.1

frramework Digital Transformation Middle East TM Forum Coaching compliments our training and certification program to help you make the link between the skills you learned in class and the proper application of the standards, best practices and tools in the specific context of your project.

The development of the business process standardization for telecom service providers started with the founding of the TM Forum in Easily access the knowledge and guidance that has helped hundreds of companies reduce cost, risk and time-to-market.


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Category:Business Process Framework (eTOM)

The goal of TOM was the creation of an industry-owned framework of business processes, including the definition of a common enterprise-independent terminology for service management. At the conceptual level, the framework has three major areas, reflecting major focuses within typical enterprises:. Standards Telecommunications systems IT service management. Conformance Certification Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx.

Version 14 was published in May Retrieved from ” https: NovemberKuala Lumpur, Malaysia.

Check here to find out. Digital Transformation Asia This page was last edited on 11 Decemberat In this manner the Business Process Framework map covers the whole value chain.

Etpm now available at the click of a button. Engage TM Forum to independently verify and certify how well your business processes and information models align with the industry standards found in Frameworx. These levels form a hierarchy, with each level encapsulating a group of processes at the next level of detail. Get Involved Join the Frameworx Community discussion. Views Read Edit View history.


Frameworrk was also supposed to serve as a basis for discussing the scope of information management necessary for the execution of the processes.

What’s new View all news. It is a comprehensive, industry-agreed, multi-layered view of the key business processes required to run an efficient, effective and agile digital enterprise.

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Business Process Framework (eTOM) – Wikipedia

Business Process Framework eTOM processes fall into three major process areas, [3] as shown in the diagram:. Expand your Frameworx foundation: Virgin Media — How to gain agility, configurability and faster launch times. ZTE Corporation — Mapping a scalable smart-city solution. Contact us General Inquiries: Give yourself a competitive edge by taking courses etkm exams to gain Knowledge and Career Certification. The Business Process Framework is an operating model framework for telecom service providers in the telecommunications frameworrk.

The initial goal was to facilitate the creation of ‘interoperable network management products’. Commons category link is on Wikidata. Digital transformation opens new markets.

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